Shiping and Return Policy

We want you to be completely satisfied with your purchase from Fashioneaze. If, for any reason, you are not entirely happy with your order, we offer a 14-day warranty for refunds and returns from the date of delivery. Please read the following guidelines carefully to understand our refund and return process.

1. Eligibility for Refund and Return

To be eligible for a refund or return, the following conditions must be met:

• The item must be in its original condition, unworn, unused, and with all original tags and packaging intact.
• The request for a refund or return must be made within 14 days from the date of delivery.

2. How to Initiate a Refund or Return

To initiate a refund or return, please follow these steps:

1. Contact our customer support team at [info@fashioneaze.com / +92 3032 003331] within 14 days from the date of delivery to request a return.
2. Our customer support team will guide you through the return process and provide you with a return authorization if your request is eligible.

3. Refund Process

Once we receive and inspect the returned item and verify that it meets our eligibility criteria, we will process your refund. Please allow 15 day business days for the refund to be credited back to your original payment method. Note that shipping and handling charges are non-refundable.

4. Exchange process

an exchange is subject to the availability of the item in our stock.

5. Return Shipping

For eligible returns, we will provide you with a return shipping label. You will be responsible for covering the return shipping costs unless the return is due to an error on our part.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photographic evidence of the issue. We will gladly provide a full refund or send a replacement as applicable.

7. Non-Refundable Items

Certain items are non-refundable, including but not limited to:

• Personalized or custom-made items
• Intimate apparel (for hygiene reasons)
• Sale or clearance items

8. Contact Us

If you have any questions, concerns, or inquiries about our refund and return policy, please don’t hesitate to contact our customer support team at:

Email: [Customer Support Email] Phone: [Customer Support Phone Number]

Please ensure to replace [July 19, 2023], [Customer Support Email], and [Customer Support Phone Number] with the relevant information for your website. Remember to review the policy to ensure it aligns with your specific business practices and complies with applicable laws and regulations.

If you have any other requests or need further assistance, feel free to let me know!